Frequently Asked Questions
Find quick answers about downloading videos from TikTok, Instagram, and Facebook
TikTok Downloader Questions
How do I download TikTok videos without watermark?
Simply copy the TikTok video link and paste it into SMVD. Our tool automatically removes the TikTok watermark while maintaining HD quality. No login or account required.
Why can't I download some TikTok videos?
Some TikTok videos may be private or have download restrictions set by the creator. Ensure you're using a public video link. If issues persist, try refreshing the page or clearing your browser cache.
Is it legal to download TikTok videos?
Downloading videos for personal use is generally permitted, but redistribution or commercial use may violate copyright laws. Always respect creators' rights and TikTok's Terms of Service.
Instagram Downloader Questions
Can I download Instagram Reels and Stories?
Yes! SMVD supports all Instagram video formats including Reels, Stories, and IGTV. Just paste the public link to download in HD quality without watermarks.
Why is my Instagram video download failing?
This usually happens when the video is private or the account is set to private. Our tool can only download publicly available Instagram content. Also ensure you're using the correct video URL.
How do I get the link from an Instagram post?
Tap the three dots (...) above any Instagram post and select "Copy Link." For Stories, you'll need to use our browser extension to capture the video URL before it disappears.
Facebook Downloader Questions
Can I download Facebook videos in 4K quality?
SMVD downloads videos in the highest available quality. While most Facebook videos max out at 1080p, we'll always fetch the best resolution possible from the source.
Why does the Facebook video download take so long?
Longer videos or higher resolutions may take more time to process. Our cloud servers optimize downloads for speed, but connection quality and video length also affect download times.
Is it possible to download private Facebook videos?
No, SMVD only works with publicly available Facebook content. Private videos, group content, or videos with viewing restrictions cannot be downloaded through our service.
General Questions
Is SMVD free to use?
Yes! Our basic video downloading service is completely free with no hidden costs. We offer optional premium features for power users, but you can download videos without watermarks at no charge.
Do you store the videos I download?
No, we never store your downloaded videos. Our system processes links in real-time and delivers the video directly to your device. All processed links are automatically deleted within 24 hours.
How can I contact support if I have more questions?
Visit our Contact Page for assistance. Our team typically responds within 24 hours. For quicker help, check our video tutorials.
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